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Candidate Relationship Manager

Sunrise, FL 33323

Posted: 10/04/2021 Industry: Internal Job Number: a0F3m000012MIlXEAW

Job Description

Candidate Relationship Manager

About MedPro

MedPro Healthcare Staffing has been named one of 2021’ s Top Workplaces in South Florida! At MedPro, we work smart, promote individual growth, and have fun while working as a team to deliver a valued service to our clients. This improves not only our lives, but the lives of the patients we serve.

Compensation & Benefits
  • Competitive base salary and commission
  • Exceptional medical, dental, vision, life, and long-term disability insurance; effective first of the month after hire
  • 401k with company match

The Fun Stuff
  • Annual Holiday Trip: 4-night company-paid vacation to celebrate the holiday season and recognize the year’ s accomplishments.       
  • Weekly Raffles: over $5, 000 in cash prizes awarded to staff weekly
  • Fitness boot camp: personal trainer each Monday and Wednesday
  • Monthly Fun Committee events: picnic, bowling, laser tag, massage and other events

Position Summary

The Candidate Relationship Manager applies interpersonal and relationship building skills to drive employee satisfaction and placement effectiveness for a pool of 75 – 100 medical professionals on assignment across the US. 

  • Gather, document, and share information with other departments to ensure efficient placement process 
  • Coach and mentor foreign educated medical professionals in their transition and assimilation to life in the U.S. 
  • Identify candidate’ s personal and professional needs; manage expectations and ensure compliance with contract terms 
  • Collaborate with account management and sales departments to maximize utilization and retention 
  • Develop transparent and trusting relationships throughout the duration of their employment 
  • Intervene, deescalate, and resolve employee issues with outstanding customer service 
  • Ability to communicate benefits of placement opportunities and manage expectations accordingly 

Job Requirements
  • Previous experience in a customer or patient service environment a plus 
  • Experience with teaching, mentoring, coaching and/or training highly preferred 
  • Work well in a fast paced environment
  • Excellent written and oral communication skills, with the ability to project enthusiasm and rapport with Healthcare Providers over the phone
  • Excellent time management and organization skills 

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