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Collections Specialist

Sunrise, FL 33323

Posted: 09/02/2021 Industry: Internal Job Number: a0F3m000010ajdiEAA

Job Description

Collections Specialist

About MedPro 
MedPro Healthcare Staffing has been named one of 2021’ s Top Workplaces in South Florida! At MedPro, we work smart, promote individual growth, and have fun while working as a team to deliver a valued service to our clients. This improves not only our lives, but the lives of the patients we serve. 

Compensation & Benefits 
  • Competitive salary plus quarterly bonuses  
  • Exceptional medical, dental, vision life and  long-term  disability insurance; effective first of month after hire 
  • 401k with company match 
The Fun Stuff 
  • Annual Holiday Trip: 4-night company-paid vacation to celebrate the holiday season and recognize the year’ s accomplishments.
  • Weekly raffles: over $5, 000 in cash prizes awarded to staff weekly 
  • Fitness boot camp: personal trainer each Monday and Wednesday 
  • Monthly Fun Committee events: picnic, bowling, laser tag, massage, and others 
Position Summary 
The Collections Specialist is responsible for resolving outstanding balances, triaging any billing issues, review aging records for accuracy and handling outstanding disputes

Essential Duties and Responsibilities 
  • Contact clients based on contractual terms to resolve aging balances
  • Research and resolve all past due inquiries utilizing the highest level of customer service
  • Research and resolve billing issues and ensure client satisfaction
  • Maintain current and accurate customer information in cash receipts and A/R aging. Resolve partial and unapplied payments to ensures accuracy of A/R aging
  • Communicate with internal departments to ensure accuracy of outstanding balances and account accuracy
Requirements  
  • High School Diploma or Equivalent
  • Minimum of 1 year of experience of collections or billing
  • Intermediate Excel skills
  • Salesforce experience preferred
  • Staffing Industry experience preferred
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