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US Advancement Guide

Sunrise, FL 33323

Posted: 07/27/2022 Industry: Internal Job Number: a0F3m000012YcETEA0

Job Description

US Advancement Guide

About MedPro: 

MedPro Healthcare Staffing has been named one of 2022’ s Top Workplaces in South Florida! At MedPro, we work smart, promote individual growth, and have fun while working as a team to deliver a valued service to our clients. This improves not only our lives but the lives of the patients we serve.

Job Summary:

The US Advancement Guide  applies customer service, interpersonal, and relationship-building skills to drive employee satisfaction and placement effectiveness for a pool of 75 – 100 medical professionals awaiting deployment to the United States.  

Compensation & Benefits:
  • $1000 Sign-on bonus 
  • $45, 000 + 10% annual bonus
  • Additional yearly  bonus opportunities 
  • Excellent Benefits package + 401(k) with 8% company match 

Job Duties & Responsibilities:
  • Gather, document, and share information with other departments to ensure an efficient placement process 
  • Coach and mentor foreign-educated medical professionals in their transition and assimilation to life in the U.S. 
  • Identify candidate’ s personal and professional needs; manage expectations and ensure compliance with contract terms 
  • Collaborate with account management and sales departments to maximize utilization and retention 
  • Develop transparent and trusting relationships throughout the duration of their employment 
  • Intervene, deescalate, and resolve employee issues with outstanding customer service 
  • Ability to communicate benefits of placement opportunities and manage expectations accordingly 

  • Previous experience in a customer or patient service environment is a plus
  • Experience with teaching, mentoring, coaching, and/or training is highly preferred
  • Work well in a fast-paced environment
  • Excellent written and oral communication skills, with the ability to project enthusiasm and develop a rapport with Healthcare Providers over the phone
  • Excellent time management and organization skills

The Fun Stuff
  •  Annual Holiday Trip: 4-night company-paid vacation to celebrate the holiday season and recognize the year’ s accomplishments
  • Weekly Raffles: over $5, 000 in cash prizes awarded to staff weekly
  • Fitness Boot Camp: free personal trainer each Monday and Wednesday
  • Monthly Fun Committee Events:  wellness days, team outings, massages, etc
  • Community Involvement:  we focus on giving back to our local community with employee-led partnerships with mentorship programs, shelters, and schools
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